Update system Windows 10 was the cause of the mute switch and the temporary data loss on computers. This is with reference to the users of the system reports the edition Windows Latest.
Recipients of the updates KB4556799, released on may 10, complained about the problem on the Microsoft forum and Reddit. Most users reported that after upgrading their computers ceased to play sound, in some cases, due to errors have been removed sound card driver. In part the message says that the sound is to enter both through the speakers and headphones when connected latest.
According to journalists, a small percentage of users also complained about the disappearance of personal information. “My computer automatically updated to this version and all the files were deleted. I don’t know how to restore them, and are afraid to compound the problem,” said one of the owners of a Windows PC. According to Windows Latest, the file could disappear because of an error in the provisional user profile that is activated during system installation.
To get back the lost files, the publication recommends several times to restart the device — “up to six to eight reps” — and wait for the hidden documents. As the Council fix problems with audio journalists are advised to either reset the audio settings, or remove the update KB4556799.
In late April, security experts noticed that the deployment of one of the Windows security updates in browser has stopped working “sandbox” needed to create a safe environment. According to experts, the removal of this component may contribute to the hacking system.
