VTB cashback accrued bonuses, miles or bonuses, a loyalty program is separate from the mobile Bank personal account. Bonuses can withdraw money only at the expense of the owner of the card, so the fraudsters try to make purchases under the program. The Bank thwarts these attempts.
“Because every day system for the protection money of customer accounts are becoming less available, the scammers switch to a new segment – bonus account in loyalty programs, – said the head of the loyalty program “multiple boosters” VTB novel Sinenko. – This spring we did not record such activity, this is a new trend, and customers who have personal accounts in bonus programs, you need to be more vigilant. The Bank recalls the need to respect basic safety rules that will help prevent such cases.”
you should Not give out any personal information to people calling from unknown numbers. Often scammers trying to find out or to clarify personal data incrementally and call a few times with different questions about name, address or place of residence, warns the Bank.
In some cases, customers convey to other people personal information, not considering it a threat. As a rule, disclosed credit card numbers, SSN, code words, usernames, and passwords. The Bank warned against attempts to leave or report this information to anyone for any communication channel.
remember that Bank employees will never ask for passwords to log into a particular system or codes to confirm financial transactions: orders, transfers, purchases.
VTB recommends customers add a second factor confirmation, connecting SMS or push notification, which phone will receive a verification code action.
customers should keep in mind that occasionally e-mail can come in suspicious emails or SMS with embedded links. In such cases, is attentive to the sender: if he is not credible – in any case not to follow the link.
