the Carrier is granted the right to unilaterally change the terms of the date, time, route and type of vessel. If a citizen agrees to use the service, it must send the relevant notification, and the company is to carry within 18 months from the date of flight indicated in the ticket.
If the client of the new conditions are not satisfied, and in the case when the firm unilaterally refuses to meet its obligations, paid the fare, the money is returned in full. The owner of the ticket or permit must, not later than 18 months from the date of the flight to submit an application. The carrier from the moment of its receipt is given 10 calendar days to return the money, or within three days gives a reasoned, if the application is filed with violations. After their elimination, the passenger has the right to re-apply for a refund.
For sea cruises, the rules are almost identical, but have several important features. So, if a firm is changing unilaterally the contract, it shall, within 18 months from the date of the flight to offer new terms, including cost, duration and route. If the client they are suitable, for the payment of the new cruise, it may use partially or completely the previously deposited funds, and if they are not enough to pay extra.
When you return the money firms are obliged to pay interest for use of funds. Their size is determined by the key rate of the Central Bank, in force at the relevant periods. Interest is charged on the day of the refund to the passenger but not later than 30 months from the date of departure of the flight specified in the ticket. The government has ruled out charging interest on interest.
