While maintaining administrative control and limit fees for card acceptance, banks will be forced to make clients pay for some services.
“we are talking about the issuance and servicing of cards, the use of mobile applications for financial institutions and the access call center. Banks can also reduce or cancel the loyalty program. Now the cost of these services subsidized by interchange fees” – with reference to the letter of the Association of banks of Russia according to “Izvestia”.
how much it can rise customer service in banks, not yet reported. According to ADB Vice President Alexei Voylokova, in Russia the majority of services for Bank customers free of charge as they are paid from the proceeds of fees for receiving payments. Russian students and pensioners, are not ready, as in European countries, annually to pay for the card about six thousand, and therefore non-cash transactions will be unprofitable, – the expert adds.
Recall that in March, the Central Bank first used the right to limit the acquiring of a fee at the time of the pandemic coronavirus. At 1% they were installed for online purchases from 15 April to 30 September, and for medical services – from 1 June to 30 September. Representatives of the Central Bank said that the restrictions are temporary.
