Business

Cryptocurrency trading is gaining popularity, and buyers may wonder whether it is necessary to pay taxes on cryptocurrency, and if so, when? The Tax and Customs Board clarifies this issue.In terms of cryptocurrency, only...

В Главной военной прокуратуре подтвердили факт возбуждения уголовного дела в связи с распространением шокирующего видеоролика, на котором группа солдат избивают другого военнослужащего. Корреспонденту "РГ" военный прокурор Восточного военного округа Сергей Заряев пояснил, что оперативно...

The head of North Ossetia Sergey Menyailo presented awards to North Ossetian athletes and coaches who distinguished themselves at the XXXI Summer Olympic and XVI Paralympic Games held in Tokyo. According to the press...

As each country seeks to find a way forward under Taliban rule in Afghanistan, officials from the United States and Pakistani will meet Friday.While Pakistan is insisting on greater engagement with the Kabul-based all-male,...

IVR (Interactive Voice Response) is making a comeback, but this isn't your dad's IVR. Advanced voice recognition software, artificial intelligence software (AI), and other self-service techniques are being added to IVR systems. Conversational interfaces and AI will convert IVRs into "intelligent IVRs," transforming them into "intelligent IVRs." Customers prefer genuine speech over the scripted language of earlier IVRs. Natural language is becoming more accessible to businesses thanks to APIs for Apple Siri, Amazon Alexa, and Google Assistant. According to Research and Markets, the market for IVR software is expected to grow from $3.7 billion in 2017 to $5.5 billion by 2023.Companies are being pushed to distinguish themselves by improving the customer experience and incorporating new features into their IVR systems. However, there can be no IVR upgrades if there is no documented IVR map...