“Aeroflot” allowed twice to change the tickets purchased before may 1, the date and direction without penalty. This was reported in the Thursday, may 21, at the carrier’s website.
For ticket reissue is not necessary to come to the office, just go in contact center company or Agency where it was purchased a travel document.
If the ticket is for flights until December 31, 2020, changes the first time and saved the route and class of service, then the customers will not need to pay the difference in fares, if it happens, and the validity of the ticket will be extended until 30 April of the following year.
When making the dates, route or class of service may have to pay the difference in money, as the cost of the original ticket will be regarded as payment of the new, which price may be higher.
Also when a flight is cancelled, passengers are offered a one-time discount of 15% from the current fare for the new flights. This advantage, however, does not apply to award tickets. Holders of tickets purchased at the rate HIGH, at renewal will receive a one-time 25 percent discount from the current fare for the new flights. These discounts are not cumulative.
in addition, “Aeroflot” offers the certificate for payment of the company if the value of the newly issued ticket will be less than the amount of compensation. The validity of the certificate is three years.
International flights can be resumed in the middle of summer. This was reported in the Sunday, may 3, the official representative of airline “Aeroflot” Julia Spivakova. She said that will be preserved, enhanced disinfection of the aircraft until the need.
April 30 press-Secretary of the Russian President Dmitry Peskov said about the lack of specific predictions on the timing of the resumption of international flights.
on April 24, the Chairman of the Federation Council Valentina Matviyenko recommended the Russians not to plan travel abroad this year. She noted that the timing of the completion of the quarantine coronavirus no one has yet to clarify can’t.
against the background of the pandemic coronavirus since April 3, Russia has limited international air services is permitted only flights for the return of Russians to their homeland.
