Russian hoteliers who were forced to close during the pandemic their facilities on the resorts, along with the European colleagues have begun to develop strategies after the lifting of restrictions. They plan to abandon the format “buffet” in restaurants, to actively develop non-contact location, to assign guests to specific staff, and to bet on individual programs. The same pattern is seen for city hotels which continue to operate, although with a low load. But the last word for the CPS, which must give formal advice, and market participants fear stringent requirements.As shown by “b” a survey of Russian hoteliers, followed by the government and Western colleagues, they begin to develop strategies for the resumption of work after the lifting of restrictions associated with the spread of the coronavirus. With the beginning of the pandemic, the authorities banned the work of all the hotels at Russian resorts and sanatoriums and boarding houses. City hotels, particularly in Moscow and St. Petersburg continue to operate, although with a low load. The timing of the resumption of Russian resorts are not yet clear, but abroad, many are already preparing to take tourists.How to take tourists for rubezhom Turkey, where hotels will begin to open in late may, all the objects will have to obtain “certificates of health”, said the Association of tour operators of Russia (ATOR) with reference to the Minister of tourism and culture of the country of Mehmet Ersoy. Accommodation facilities will be able to fill only half of the numbers, they should avoid buffets and all types of outdoor buffet, to reduce the number of tables in the restaurants and sun loungers. Employees will have daily physical examination and use of special means of protection. First, the hotels in Turkey will operate the domestic demand, access to international traffic counted in August from the States, where the epidemic will go on recession.In Spain, according to ATOR, actively discussed the idea of introducing certificates COVID-19 Free. Their development lead the Madrid Association of hoteliers and the tourism Agency of Catalonia.Similar measures were discussed in Greece. The country also may begin to act “health passport”, which suggests that before the trip or immediately upon arrival in the country, the tourist will be required to pass a test COVID-19.The Tunisian government is preparing a Protocol on health tourism, which is expected to prescribe measures for the protection of foreigners in the entire chain of movement: in airports and other transport hubs, transport, hotels and catering establishments.As will be tourists in Rossiia to the regional Director of Accor in Russia, Georgia and CIS Alexis delaroff, Russian hotels holding will work in the same format, Thuabout and European. For example, in the restaurants of hotels managed by Accor in the next few months is likely to give up the “buffet”. Moreover, there is the option that guests should be mandatory to pre-book tables in restaurants. “Customers and staff will have to measure the temperature, and the issuance of keys and meeting guests arrange maximum contactless,” he adds.The rejection of the model of a buffet is quite difficult to implement, according to the owner Ivashkevich Hospitality Stanislav Ivashkevich. For this, he explains, a hotel with 100 rooms will have to hire an additional ten waiters that will affect the increase of the wage Fund.General Manager at Cosmos Petrozavodsk Andrey Ulybin said that now the hotel each guest is served by the same staff. This practice intends to maintain and continue to minimize contacts. At the same time develop the self check-in, rebuilt the restaurant. In the “Northern Caucasus Resorts”, “Kommersant” reported on similar plans. So, for contactless settlement plan to go glass eco-house in the village of Arkhyz. The guest will receive by email the door code after payment.Thus, the press-service resort “Krasnaya Polyana” in Sochi explained to “Kommersant” that all further measures will be developed after receipt of the recommendations of the CPS. Regarding the latter, many market participants have concerns.So, Vice-President of the Federation of restaurateurs and hoteliers Vadim Prasov calls shot in the head the recommendations that were already approved by Rospotrebnadzor, in particular, for sanatorium-and-Spa institutions. The Agency, for example, recommended to the resorts after the end of the quarantine to take guests on a two-week shifts and check their reference. But such a regime, according to representatives of sanatoriums, is more suitable for hospitals and Observatorul. If the same stringent conditions will be presented to hotels, the fear of the Lord Prasov, their work will be unprofitable.Alexandra Mertsalova
