When the application “the Suburbs” only to work, passengers used it with caution, but the convenience and ease of service quickly won him popularity. Now the share of sales of tickets through the app in average, 10 percent of all paid single tickets, and some days it reaches 15 percent. Now only through Google Play the app has over half a million installations.
the Service is available for mobile devices based on system Android older version for iPhone iOS 8.2 and above. Under these criteria are suitable for almost all existing mobile devices in the country issued after 2016. The service is convenient to use as a mobile phone, for example, and tablet. The app weighs just over 80 megabytes and very robust, works with multiple open tabs, raw cache and the low speed of the Internet.
Mobile apps allow you to instantly buy a ticket for the full price and the child, and also to issue a receipt for bicycles, animals and hand Luggage.
Payment is by credit card. The service ensures complete safety of the data of the payer, the transaction goes through a secure channel. Passenger be redirected to the payment gateway where it enters the card details and confirms the purchase decision via SMS. For once you can buy a few tickets. Also, the application automatically offers to buy a round trip ticket.
it is Important that the user no longer need to memorize a schedule or every time to consult it on the website “Russian Railways”. The service automatically loads the current schedule and the passengers know which train and how much it will depart from the station.
Mobile service operates all over the country, so that the user can from St. Petersburg to buy tickets for the train, for example, in the Novgorod region.
to Print the travel document is not required – you only need to save the file on your iPhone or Android device. Passage through turnstile is no different from the usual – enough to bring the screen of the mobile device a bar code to the scanner and the passage is open. The controller also simply show the ticket on your smartphone and passport. It is noteworthy that the user does not need to specifically download the file with the ticket. In a recent update now has a new startup. If the passenger at the meeting with the controller, e.g. forgot the password to his email which was sent a travel document, or in the way the train passes through the area where the Internet does not catch then you can open the file with the ticket from the browser’s history. It is important that the file with the barcode offers the highest brightness, it allows you to scan the ticket in virtually any lighting condition and even with heavily contaminated or damagedennogo of the screen.
In the North-Western suburban passenger company (SSPC) understand that the simplification of ticket purchase for train a critical tool to improve the quality of passenger service. The use of mobile applications helps to minimize the contact of passengers in the acquisition and control of travel documents, which is especially important in the current context.
last year, through the services of “the Suburbs” and “Railways Passengers” has sold over three million tickets. Every day through the app sold more than seven thousand tickets, and on some days the number is closer to twelve and a half thousand.
This service to use profitable – tickets through mobile applications sold with a discount of 5 percent. This month you can save some good money. The application is constantly modernizarea on the basis of user feedback: it is possible to view frequently used routes, maintaining personal data for follow-up visits, saving data cards, access online scoreboards, save order history. At the request of users to the end of the year in the app option will appear, giving you the opportunity to obtain a student ticket. Recent innovations – in service is implemented, warning about re-buying a ticket. This is true mainly for suburban areas where cellular coverage is not always stable and several times users enter the card data. Now user after the transaction is alerted that the ticket has already been purchased and once the connection stabiliziruemost, he will mail the travel documents. If for some reason the user does not complete the purchase of the ticket, or on his phone abruptly disappears on the Internet, the money is returned, and the passenger is notified via push notification.
the Main apps that save precious minutes. Making a ticket is just a few clicks, you can buy the ticket on the way to the station or directly from the house.
And even though some of the passengers still prefer to apply for a ticket in cash, is a growing trend towards the use of modern methods of payment which contributes to their wide selection.
So, on railway stations and railway stations is the usual terminals for purchasing tickets, which are issued not only tickets at full price, but discounted tickets, in particular, student. At all ticket offices you can pay by credit card, and the popularity of non-cash fare payment increases. If last year’s Bank card was purchased 16 percent of the total number of travel documents, this year already 21 percent. To pay her fare using a contactless payment system PayPass.
estimates of the North-West suburban passenger company, now 19 percent of the PAsagirov purchase a ticket from the supervisors-cashiers in the trains, for the convenience of the audience the company is developing a cashless payment service and trains from the Comptroller of the cashier on the way. Now 70 percent of the route network SSPC covered by this service before the end of the year total coverage on all trains this service.
Popular fare in trains using electronic ticket “Podorozhnik”. The point is that the passenger buys a ticket, for example, in the terminal, but the document itself is not printed, but written on “Plantain”. You can buy a single ticket and issue the ticket.
the System is convenient because you pay a resource of the “Plantain”, and also because you do not need to store a paper ticket, e-ticket when boarding is applied to the turnstile like in the subway, then the same card is presented to the controller in the train.
For three years with the help of “Plantain” passengers pay the fare in trains of more than 925 thousand times, a monthly average of about 1.2 thousands of tickets issued with the use of “Psyllium”.
Since may of last year Severo-the Western suburban passenger company and the Saint Petersburg metro began implementation of a Single combined ticket (EKB). They act like in public transport, and trains in the 30-kilometer zone from the parent station within the boundaries of the Northern capital.
the Range of a Single combined ticket this year is expected to increase. The rate will be made on the diversification of areas of operation, for example, can receive the tickets for the train and subway. The idea that every passenger who often travel on commuter trains, and then transplanted on any of the forms of urban transport, could choose the most convenient and advantageous ticket.
