The people who use the services of the mobility Centre passengers (JMTC) of the Moscow metro will be free to issue masks and gloves, said the Deputy Mayor in the Moscow Government, head of the Department of transportation and development of road-transport infrastructure Maxim Liksutov.
“On behalf of the Mayor of Moscow for those who use the social service of the Moscow metro — Centre, ensuring the mobility of passengers, we will be free to issue masks and gloves if they will not have protection with him. This limited mobility passengers with disabilities, elderly, and large families with young children,” he said.
To accompany the metro residents are required to order in advance. To confirm the order, operators will specify whether you need a passenger in the PPE.
Services inspectors free. Staff help people navigate the capital’s subway, to go down into the subway or to transfer to another line, where no elevators are available and accompany the passenger throughout the trip, for example, to the station or clinic. Most often in the JMTC appeal visually impaired people, parents with prams, passengers with violations of the musculoskeletal system and senior citizens.
Application for maintenance can be issued in the official mobile app “Moscow Metro”, the metro website or by calling the toll free phone numbers: +7 (495) 622-73-41 and +7 (800) 250-73-41. Last year for the citizens with hearing impairment earned a FREE hot-line by phone: +7 (926) 250-47-80.
To contact the operators available daily from 07:00 to 20:00.
The facility began operating in 2013. During this time the inspectors have assisted more than a million passengers.
How to get help when travelling by metro
Compulsory wearing of masks and gloves in the Metropolitan transportation introduced on may 12. Means of protection will reduce transmission of the virus by contact, and will also protect residents by increasing the number of passengers.
At the same time metro is a permanent disinfection of cars and lobbies. The surface is washed once every one to two hours. Pay special attention to the handles of the entrance doors, cash zones, the turnstiles, the handrails of escalators, vending machines selling tickets. At night the whole cargo space — lobbies, platforms, turnstiles — processed with hot air generators with a disinfectant.
Learn more about the prevention of coronavirus and methods of combating the disease is possible by phone of hot line: +7 (495) 870-45-09 (daily from 08:00 to 21:00), as well as in special projects mos.ru.
